Our Leadership
At Trustmark Care, we pride ourselves on recruiting the best of the best, ensuring our service is delivered by highly skilled, compassionate professionals.
Lucy Barnes
As the Nominated Individual I lead on supervising the management team, ensuring that our service delivers high quality person centred care. Bringing eight years experience in the NHS I have worked with individuals with mental health and neurodevelopmental conditions. I've worked in a variety of settings including inpatient care, community and forensic health settings. I hold a BSc in Psychology and an MSc in Early Intervention in Psychosis, providing me with a robust academic foundation to complement my practical experience. My professional approach is defined by compassion, empathy, and strong problem-solving and communication skills. I am committed to continuous learning and evidence-based practice, and my core values include integrity, respect, curiosity, commitment, and a sense of fun.
Nominated Individual
Nominated Individual
Rain Nwodo
Finance and Marketing
I support the finance and administrative functions at Trustmark Care including payroll, invoicing, accounts, and financial administration to ensure accuracy and efficiency across the service. My role focuses on maintaining organised financial processes, supporting compliance, and ensuring the smooth running of the organisation’s financial operations. I also provide support with marketing and communication helping to ensure families are aware of our high-quality services while also keeping staff informed and up to date with important information across the organisation. I hold qualifications in Finance, Business, Law, and Accounting, which provide me with a strong understanding of compliance, financial management, and professional standards. I am committed to ensuring that our staff, residents, and service users have confidence in the Trustmark Care way of working, while supporting the continued growth and success of Trustmark Care.
Darren Bradshaw
Operations Manager
I have over 12 years’ experience in the care sector and achieved my Level 5 Diploma in Leadership for Health and Social Care in 2018. I have progressed through a range of roles including Carer, Senior Carer, Team Leader, Care Coordinator, Head of Care, Deputy Manager, and now CQC Registered Manager. My background is primarily in domiciliary care, supporting elderly individuals and those living with dementia, including complex and high-dependency needs. I am a confident, professional, and enthusiastic leader who maintains high standards while creating a safe, respectful, and person-centred environment. I have strong experience in staff management, problem-solving, and crisis management, always promoting dignity, teamwork, and transparency. I am passionate about supporting staff development and encouraging a culture of openness, honesty, and continuous improvement within care services.
Rebecca Johnson
Registered Manager of Eden House
Since 2016, Rebecca has been the driving force behind the care and culture at Eden House, with a career spanning over 30 years. Her leadership is defined by a unique blend of high-level professional expertise and a deeply personal commitment to the families we serve. Rebecca’s extensive qualifications, ensure that Eden House operates with clinical precision and administrative excellence. Furthermore, her advanced training in Safeguarding and Assessing Capacity reinforces her unwavering focus on resident safety and rights. Never one to stand still, she is currently completing Advanced Counselling studies to further enhance the emotional and psychological support available to both our residents and their loved ones. For Rebecca, the goal is simple: to create a home where dignity is a right, safety is a certainty, and staff feel empowered to provide the highest standard of person-centred care. When she isn’t at the heart of the home, Rebecca is usually surrounded by her large, loving family or recharging with a good book in hand.
Jackie Bates
Registered Manager of Magnolia House
Hello, I’m Jackie Bates, the Manager here at Magnolia.I have several years of experience in the care sector and hold a Level 5 qualification in Health and Social Care. I am passionate about providing person-centred care and ensuring every resident feels safe, valued, and truly cared for.
My management style is firm but fair, with clear expectations for the team so that we can maintain high standards of care. I am proud to work alongside a dedicated team to create a warm, safe, and supportive environment for our residents and their families.